This means that the one-and-done format of training, which had been employed, was not going to be effective. We realized that training needed to be ongoing, addressing the teachers’ concerns and needs as they arose, and that they needed support throughout the years-long process of change (which they weren’t getting). Principals and other key school administrators had not expressly received relevant training, and did not understand their key role in supporting the teachers through the change process – and therefore, were not performing this role.
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