As ICT continues to drive innovation, productivity, and efficiency gains across industries as well as to improve citizens’ daily lives, The Global Information Technology Report 2010–2011 takes a forward look on occasion of the 10th anniversary of its publication. Rather than focusing on the major economic, political, and social transformations enabled by ICT over recent years, the Report tries to imagine the new wave of transformations—transformations 2.0. Collecting the insights of practitioners, academics, and industry experts, the Report explores the ways in which ICT will further revolutionize the way social stakeholders work, interact, and conduct their lives, businesses, and transactions. ICT has shown its revolutionary power as a key catalyst for change, modernization, and innovation and one can safely predict this trend will only accelerate going forward. As in past editions, the Report highlights a number of best practices in ICT readiness and usage in order to showcase strategies and policies that have proven particularly successful in some specific country or region, and that could be a source of inspiration for relevant stakeholders around the world.
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