We live in a world where new digital products are solving problems daily — from managing our finances to remembering the groceries. Often, they’re solving problems we didn’t know we had, like the need to connect several times a day in 140 characters or less.
What we’re just starting to see, and what is for many the most exciting trend in technology, is the emergence of digital products designed specifically to provide social services at scale. This isn’t a rant about the death of the traditional non-profit, but a birth announcement. Non-profits (and other organizations aimed at making a social impact) are taking new approaches that look less like direct service and more like Google. These aren’t just brochure websites. They’re tools — proprietary, unique and scalable. And this means there’s an increased need for talented digital product managers in the social sector.