Crowdsourcing and Cloud Mass Intelligence in Higher Education

This ECAR research bulletin refines the concepts of crowdsourcing and mass intelligence and provides several notable examples of their vast potential when they are used together. As higher education faces the challenge of supporting increasingly broad-spectrum IT services for a progressively sophisticated user population while facing tighter institutional and IT budgets, the bulletin also offers a suggestion of a potential win-win for higher education: crowdsourcing the IT help desk.

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About Giorgio Bertini

Director at Learning Change Project - Research on society, culture, art, neuroscience, cognition, critical thinking, intelligence, creativity, autopoiesis, self-organization, rhizomes, complexity, systems, networks, leadership, sustainability, thinkers, futures ++
This entry was posted in Crowdsourcing, Higher education, ICT and tagged , , . Bookmark the permalink.

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