The global Higher Educational landscape is in a period of dramatic change. Although it is too early to say whether these changes will be disruptive, revolutionary or merely evolutionary, a significant driver of change has been the dramatic rise in the use and availability of new educational technology. More specifically the growth of the Internet is challenging conventional modes of delivery and helping to extend access to higher education beyond traditional campus-based learners. In recent years, the demand for “online learning”, whether called open, distance, flexible, or e-learning, has grown exponentially in response to this new environment. Likewise, has the rise of opening up education movement, and the growing development with Open Educational Resources (OER) and Massive Open Online Courses (MOOC), and the entire unbundling approach in education. Increased internationalisation, widening recruitment and upscaling of reaching students are other drivers. Hence, how, where and when students learn, how institutions structure programmes and services, and how these services are structured are global challenges. Improving quality of student experiences is more than ever extremely important.
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